Privacy Policy

Details of CAF Australia

ABN: 32 089 603 314
CAF Australia
Locked Bag 962
North Sydney NSW 2059
Email: info@cafaustralia.org.au

Privacy Officer contact details:
Phone: 1300 653 567
Fax: 02 9929 9588

Our information handling policies

CAF Australia is committed to ensuring the privacy of your information. CAF Australia recognises that you are concerned about your privacy and about the confidentiality and security of information CAF Australia may hold about you.

The Privacy Act and general law place strict requirements on us to treat any information that we hold about you as confidential. This privacy statement details how we handle and protect that information.

CAF Australia is a member of the Australian Council for International Development (ACFID) and is a signatory to the ACFID Code of Conduct. The Code requires members to meet high standards of corporate governance, public accountability and financial management. Complaints relating to a breach of the ACFID Code of Conduct by CAF AUstralia can be made to the ACFID Code of Conduct committee at www.acfid.asn.au.

If you have any questions relating to this privacy statement please contact our Privacy Officer (contact details provided above).

Uses and disclosure of information

We will only use or disclose the information collected about you for the purpose for which it was collected, for related purposes which you would reasonably expect us to use or disclose the information for, or where you have consented to us using or disclosing the information.

Direct marketing

We do not disclose information about you to third parties for marketing purposes.

Security and retention policies

CAF Australia is committed to ensuring the security of information that we hold about your organisation. We take all reasonable steps to ensure that the information we hold about you is stored securely, whether in a physical or electronic form.

If you use the Internet to communicate with us, you should be aware that there are inherent risks in transmitting information over the Internet. CAF Australia does not have control over information while in transit over the Internet and we cannot guarantee its security.

Any personal information that we no longer require is destroyed. An exception to this may be where records are retained to comply with legal requirements.

Access and correction

We try to ensure that all information about your organisation that we collect, use or disclose is accurate, complete and up-to-date.

You may at any time request access to personal information that we hold about your organisation. If there is an error with our information or our information is incomplete, you can advise us and we will, if needed, correct or add information.

If you would like to request access to the information we hold about you, please contact our Privacy Officer (contact details provided above).

Disputes

If you have a complaint about our treatment of your privacy, please contact our Privacy Officer (contact details provided above). Our Privacy Officer will investigate your complaint and endeavour to resolve any issue to your satisfaction.

If we do not adequately answer your concerns, you have the right to make a complaint to the Privacy Commissioner. The Privacy Commissioner can be contacted by telephone on 1300 363 992.